At NoOdix, customer satisfaction is our priority. If you are not fully satisfied with your purchase, please review our return and exchange policy below. Eligibility for Returns & Exchanges Returns or exchanges are accepted within 7 days of receiving your order. The product must be unused, unopened, and in its original packaging. Proof of purchase (order number or receipt) is required. Non-Returnable Items Used or opened products. Items damaged due to misuse or improper handling. Products returned after the 7-day window. Exchange Policy Exchanges are allowed for damaged, defective, or incorrect items. If the requested replacement is unavailable, we may offer a refund or store credit. Refund Policy Once your return is received and inspected, we will notify you of approval or rejection. Approved refunds will be processed within 7 working days to the original payment method. Shipping charges are non-refundable unless the error was on our side. Return Shipping Customers are responsible for return shipping costs unless the item received was damaged or incorrect. We recommend using a trackable courier service. How to Request a Return or Exchange Please contact our customer support with your order number and reason for return/exchange. Our team will guide you through the process. NoOdix reserves the right to refuse returns or exchanges that do not meet the above conditions. Thank you for trusting NoOdix – we’re here to keep you fresh and confident.